If you are considering making us your go-to ponds contractor in Newport News, VA, you probably wish to have a full panorama of our company’s way of working. In this FAQ page, our team has thoroughly answered the most repeated and relevant questions that our customers ask. We hope it can be of good use to our valued prospective clients like you!
Q: How vast is your experience with ponds?
A: Although Pond Services done by Jack started its operations in 2018, we have been working with ponds for over 15 years. Our dependable team has all the skills and technical knowledge required to provide high-quality pond maintenance, cleaning, building, and design services, among many other water feature solutions. If you wish to posit your trust in us, you can rest assured we are pond experts!
Q: Do you have a business license?
A: Yes, of course. Our business license is proof that we are legitimate professionals in the pond installation business. We are specialized in our trade, and we can excel at the services we claim to provide.
Q: Is your company insured?
A: Certainly, it is. For our team, it is vital to show we are responsible and can respond in the case of any unforeseen situations. For that purpose, we also offer warranties for our pond filtration and related services.
Q: Are your pond services available for businesses?
A: Sure thing! We can expertly address the needs of ponds in both commercial and residential properties throughout Newport News, VA. Our team can adapt its techniques to the particular requirements of each type of pond and provide you with customized solutions to ensure the functionality of your ponds and water features.
Q: How are appointments scheduled?
A: You can schedule your appointment for pond maintenance or any other of our exceptional services by phone. You need to dial (757) 241-8177 and request further availability information from our phone representative. We happily accommodate our clients’ schedules. Don’t hesitate to give us a call today!
Q: Do you have any discounts available?
A: Yes, of course! We provide free estimates for our prospective customers! And we also give discounts to military personnel, because we wish to repay a bit of what they do for our beloved community. Please, reach out to us by phone for further pricing information and discount details.
Q: Can you install a pond on weekends?
A: Yes, we can! We want our services to be available whenever our customers need them! Therefore, we do installations and maintenance every day of the week. Remember that our business’ operation hours go from Monday to Sunday, from 8 am to 8 pm. We also have a 24/7 emergency hotline available! Reach us whenever is best for you!
Q: What payment forms do you take?
A: We can happily accept payments in cash and with checks.
Was the information on this page useful? Did you find the answers to the specific question you had? We hope you did. However, if there is anything else you would like our team to address about Pond Services done by Jack or our services, please do not hesitate to do so by phone. We are eager to assist all our valued clients! Call us today!